How to order and track order status, invoices and statements
To shop online, you need to sign in to your online account. Ordering online gives you easy access to all the brands and products we carry, as well as helpful features like re-ordering past shipments and saving lists of products for future purchase.
You can also call our Sales team directly at 0161 767 2990 if you’d prefer to speak to someone
Your sales representative is happy to assist if you’d like to email us your order. If you’re not sure who your sales representative is, please visit your local branch.
To speak face-to-face with our team members, we welcome you at one of our more than 20 locations.
You can see your order history online by logging into your ADI account. Click on the account icon from the navigation bar and go to Orders. You can sort through your orders by: 1) Type: order number, reference number or PO number, 2) Status: closed, credited, returns or shipped or 3) Date range.
Invoices for orders that are completed nightly for customers with a credit line. You will receive a copy of your invoice, but you can check this in my accounts order history details.
If you pay at a local branch, you will be given a final invoice at the branch. You can also see invoices online by logging in and going to order history from the account menu.